Concerned brides-to-be are anxious that their forthcoming nuptials could be devastated after Scottish branches of a wedding store closed down suddenly and without any prior warning.
Pronuptia, a French wedding chain has closed the doors of its franchises in both Edinburgh and Glasgow, reportedly leaving more than 150 brides without wedding dresses.
Lauren Smith, one of the distraught brides affected by the closures, put down a deposit of £300 on her dream dress a the Glasgow branch of Pronuptia and was knocked for six when she received a letter in the mail one week later confirming that the store had closed. The classroom assistant from Stewarton, Ayrshire who is due to wed her fiancé Amer Hussain in April of 2009 said:-
“It was awful. I was in tears. I thought they were one of the most trusted companies.”
Trading standards officers in the region confirmed that they have been swamped with complaints from distraught members the public affected by the closures, and confirmed that they had been in contact with the director responsible for the two Scottish stores, Robert Devlin.
Mr Devlin issued a statement from his £1million home in Sussex which is currently on the market. He said:-
“Pronuptia were not supplying goods on time and that’s why one or two closed. Another bridal shop has taken on orders and there’s no problem.”
Perfection Bridal and Menswear in Glasgow have confirmed that they will step in and ensure that all the brides involved receive their ordered wedding gowns.
A spokesperson for Perfection backed up Mr Devlins statement, saying:-
“Pronuptia in Glasgow will reopen as Perfection and all orders will be fulfilled. We’re not making any money out of this.”
Tags: bridal shop, bridalwear, Pronuptia, wedding gowns
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May 7th, 2009 at 4:57 pm
This makes chilling reading. I ordered and paid for my bridal gown in full on 15 November, at the Woking branch of Pronuptia. I was told that if I paid the amount in full, I would be given a free bridesmaid’s dress to the value of £150. Six months later I am still waiting for a definitive answer as to whether the dress will be ready or not. My calls are not returned and my messages do not appear to be getting through either. The staff appear very helpful when you are right there in front of them, but when you call for updates, they say the system hasn’t been updated or it’s a new system or they’ve just moved. I’ve gone from being very impressed with Pronuptia to thoroughly dissatisfied. I would not recommend them to anyone. Their “sister shop” in Datchet is not much better either.